Privacy Policy - Strixsol

This Privacy Policy describes how Strixsol ("Strixsol", "we", "us", or "our") collects, uses, discloses, and retains personal information in connection with our websites, products, and services where this policy is posted (collectively, the "Services"). It is designed to align with common U.S. privacy expectations and with state privacy laws such as the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA"), and similar laws in Colorado, Connecticut, Virginia, Utah, and other states. This Policy does not constitute legal advice; consult qualified counsel for compliance with your specific obligations.

1. Who we are

Strixsol operates this website and related Services. You may contact us using the details in Section 15.

2. Scope

This Policy applies to personal information we collect through our Services, including when you visit our website, request information, communicate with us, or otherwise interact with us online. If you access third-party websites, applications, or services linked from our Services, their privacy practices govern their sites—not this Policy.

3. Personal information we collect

Depending on how you use our Services, we may collect the categories of personal information below (examples are illustrative, not exhaustive):

Identifiers: name, email address, phone number, postal address, unique online identifiers, IP address, device identifiers.
Commercial information: products or services considered, obtained, or purchased; records of business inquiries.
Internet or other electronic network activity: browsing history, search history, interactions with our website, referring/exit pages, date/time stamps.
Geolocation data: general location inferred from IP address or device settings.
Professional or employment-related information: company name, job title, business contact details.
Inferences: preferences or characteristics derived from the information above.
Communications: content of emails, chat messages, forms, or other correspondence you send to us.

We do not use our public marketing website to knowingly collect sensitive categories of personal information as defined under applicable state law (such as government ID numbers, precise geolocation, or contents of mail/email) except where you voluntarily provide such information to fulfill a request, and only to the extent necessary for that purpose.

4. Sources of personal information

We obtain personal information from:

You directly: when you submit forms, email us, call us, or otherwise communicate with us.
Automatically: when you use our website (e.g., via cookies, pixels, and server logs).
Third parties: such as analytics providers, advertising networks, data partners, or publicly available sources, where permitted by law.

5. How we use personal information

We use personal information for purposes including:

Providing, operating, maintaining, and improving our Services;
Communicating with you, including responding to inquiries and sending transactional or administrative messages;
Marketing and advertising consistent with your preferences and applicable law;
Security, fraud prevention, and abuse detection;
Compliance with legal obligations and enforcement of our terms;
Analytics, research, and product development (including improving AI-related offerings where applicable);
Aggregating or de-identifying information so it no longer reasonably identifies you.

Where required by law, we will obtain consent before certain uses (for example, non-essential cookies or marketing in particular jurisdictions).

6. Disclosing personal information

We may disclose personal information to:

Service providers and contractors who process information on our behalf under written agreements (e.g., hosting, email delivery, analytics, customer support);
Professional advisors (lawyers, auditors, insurers) where necessary;
Authorities or third parties when required by law, legal process, or to protect rights, safety, and security;
Business transfers in connection with a merger, acquisition, financing, or sale of assets, subject to applicable requirements.

We do not sell your personal information for monetary consideration. We also do not "share" personal information for cross-context behavioral advertising as those terms are defined under the CPRA, except where we provide standard digital analytics or advertising pixels and you have the right to opt out as described below.

7. Cookies and similar technologies

We use cookies, local storage, pixels, and similar technologies to remember preferences, measure traffic, improve performance, and—where enabled—support marketing. You can control cookies through your browser settings. Some features of our Services may not function properly if you disable cookies.

8. Retention of personal information

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. Our criteria include the nature of the data, the risk of harm from unauthorized use, the purposes for which we process the data, and applicable legal, tax, or regulatory requirements. Indicative retention periods include:

Website logs and security records: typically up to 12–24 months, unless needed for security investigations or legal holds;
Marketing contacts and newsletter subscribers: for the duration of the relationship plus a limited period thereafter (often up to 24 months) unless you unsubscribe or request deletion earlier;
Business inquiries and customer communications: typically up to 3–7 years where needed for contract performance, dispute resolution, or regulatory compliance;
Financial and billing records: as required by tax, accounting, and commercial law (often 7 years or longer where mandated);
Anonymized or aggregated data: may be retained without a fixed endpoint where it no longer identifies an individual.

When retention ends, we delete, de-identify, or aggregate personal information in accordance with our internal procedures, subject to archival backups that are overwritten on a rolling basis.

9. Security

We implement administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, or alteration. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

10. Your U.S. state privacy rights

Depending on where you reside, you may have rights under state law—including California, Colorado, Connecticut, Virginia, Utah, and others—to:

Know and access the categories and specific pieces of personal information we collect;
Delete personal information, subject to exceptions;
Correct inaccurate personal information;
Opt out of certain processing, including "sale" or "sharing" for targeted advertising where applicable;
Limit use or disclosure of sensitive personal information (where we collect such information);
Appeal our decision regarding a request (in certain states);
Non-discrimination for exercising these rights.

To exercise these rights, contact us using the details in Section 15. We may verify your request in accordance with applicable law. You may designate an authorized agent where permitted; we may require proof of authorization. Residents of California can contact the California Privacy Protection Agency or the Attorney General for more information.

11. Children's privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 consistent with the Children's Online Privacy Protection Act ("COPPA"). If you believe we have collected information from a child under 13, contact us and we will take appropriate steps to delete it.

12. International visitors

If you access our Services from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate. Those jurisdictions may have different data protection laws than your jurisdiction.

13. Automated processing and AI

Where we use artificial intelligence or automated systems to analyze inquiries or improve our Services, we do so in accordance with this Policy and applicable law. You may contact us for more information about significant automated processing that affects you, where required.

14. Changes to this Policy

We may update this Policy from time to time. We will post the revised version with an updated "Last updated" date and, where required by law, provide additional notice. Your continued use of our Services after the effective date constitutes your acknowledgment of the revised Policy where permitted.

15. Contact us

For privacy questions or to exercise your rights, contact:

Strixsol
1500 N Grant St #4928, Denver, CO 80203, USA
Email: info@strixsol.com
Phone: +1 (720) 768-0367